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If you’ve ever had a reward card stamped in your local coffee shop or used

What is customer lifetime value? There are a lot of things you’re expected to know

All business owners are constantly on the lookout for new ways to attract and retain

Definition of customer relations – let’s keep it simple Before we talk about segmented communication

If you want to grow your company’s revenue in 2023 let’s start with two words

Customer satisfaction (CSAT) is the greatest weapon in the armory of any business. It’s as