To provide our Users with easily accessible information on how we store their information, we have prepared this easy-to-read table with information on the storage and retention of their personal data.
This policy may be changed at any time by publishing it on our website.
To provide the best User experience, we store the information collected by our App until the User requests us to erase it, or until the User closes their Account, all in accordance with the Terms of Use and Privacy Policy.
In case the User decides to stop using our Services and deactivates the Account, we shall delete User registration data.
Rest of the data, generated by using the App, shall become depersonalized data (which means that it will no longer be linked with any identifiable User).
Please also note that User’s personal data may be stored for longer than below indicated timeframes in cases specified in the Terms of Use and Privacy Policy.
Below you can find the most important categories of personal data we store, as well as their retention periods.
| Personal data | What is it? | Retention period |
| User registration data | Name, surname, email address, | 3 month after deactivation of |
| mobile phone number or social | User Account | |
| media profile | ||
| User verification data | Data, used to verify User’s | 3 month after deactivation of |
| identity (photo, ID, acial/video | User Account | |
| data) | ||
| User verification confirmation | Confirmation from the provider | 3 month after deactivation of |
| data | of verification services regarding | User Account |
| User’s identity | ||
| Additional User verification | Information, which the User has | 3 months after deactivation of |
| data | made publicly available (such as | User Account |
| friends list, email address, | ||
| address, birth date, image, | ||
| geospatial data, occupation, | ||
| work, websites, liked pages, | ||
| interests) | ||
| User device ID | Device-specific information | 3 months after deactivation of |
| (such as your hardware model, | User Account | |
| operating system version, | ||
| unique device identifiers, and | ||
| mobile network information | ||
| including phone number | ||
| History and information on | Description of the deal and the | 3 months after deactivation of |
| your deals | goods price, specifications, | User Account |
| payment method, photos and | ||
| other terms and conditions | ||
| Log information | Automatically collected | 3 months after deactivation of |
| information stored in server logs, | User Account | |
| such as details of how you used | ||
| our Mobile App, | ||
| device event information, such | ||
| as crashes system activity, | ||
| hardware settings, browser type, | ||
| browser language, the date and | ||
| time of your request and referral | ||
| URL, cookies that may uniquely | ||
| identify your browser or your | ||
| App Account | ||
| Chat information | Chat, messaging and | 3 months after deactivation of |
| conversation history between | User Account | |
| Users | ||
| History of claims or | Details of the complaints and | 3 months after deactivation of |
| complaints made by the User | claims, including the achieved | User Account |
| resolution or agreement | ||
| User review history | Reviews of the User by other | 3 months after deactivation of |
| Users | User Account | |
| User’s behaviour in our App | Clicks, visited sections on our | 3 months after deactivation of |
| App | User Account | |
| Blockchain wallet address | Address of User’s blockchain | 3 months after deactivation of |
| wallet, used process | User Account | |
| payments | ||
| Preferred method of payment | Such as credit card, bank | 3 months after deactivation of |
| transfer, PayPal or other | User Account | |
| Records of feedback | Record of your communication | 3 months after deactivation of |
| with us | User Account | |
| Location data | Location determined by IP | 3 months after deactivation of |
| address, GPS and other sensors | User Account | |
| that may, for example, provide | ||
| us with information on nearby | ||
| devices, Wi-Fi access | ||
| Deals related data | As long as mandatorily required | |
| by applicable laws | ||
| Other data | As long as mandatorily required | |
| by applicable laws |
We will further retain your personal data even after you have de-activated and closed your Account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce the Terms of Services. Specifically, we will continue storing your consents provided to us during registration and use of our App as long as this will be necessary to defend our rights, resolve disputes and meet Applicable regulatory requirements. After de-activation of your Account we will retain a unique User identifier (which shall be generated and composed as hash code from finite number of identification data, which you have provided to us during registration and verification steps with our App) for as long as Mobile App is in use and operation by Monetha or its legal successors. We will not be able to reverse engineer the said hash code to link or generate any personally identifiable data about you. The said hash code will be kept in the secure manner to prevent any link with the Depersonalised Data. Neither we, nor other Users or any third parties will be able to see the profile of a deactivated App Account.
In addition, information you have shared with other User of the App will remain visible after you have de-activated your App Account, and we do not control data that other Users copied out of our platform. After de-activation of your Account the contents of the deals, messaging, chats, conversations as well as other information, which you have provided through our platform to other Users, may still be available to other Users, therefore you should be careful when disseminating the said information about yourself or your family members. We will do our best to de-personalise such User provided content to the extent possible. Messaging content and ratings or review content associated with de-activated Accounts will be show an unknown User as the source.
For more information on how we collect and process your data, feel free to check out our Privacy policy.
